Yesterday's job did not go well. And I'm very upset.
The specifics really aren't important to this forum and they would only distract you from understanding the anger I am feeling. What is important is that we were unable to perform the job after arriving at location due to multiple failures in communication and execution and follow-through. And what I hate is having to be the face of that failure to the customer. It burns me up to tell someone that we have basically wasted his time and thus his money and that there is nothing we can do about it today because we're 120 miles away from the equipment we need.
What kills me is that we have systems in place to prevent this sort of thing from happening. And not some basic note-passing reminders, but formalized systems. But people don't use them. People don't use them and I'm the one who looks like a damn amateur in the field.
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