strange phone transfer

I was on the phone with Waste Management (trash hauler) yesterday trying to schedule a time for them to come and get their dumpsters. The person I was speaking with was going to transfer me to another department that could more appropriately handle my request. Apparently, that department is the Houston Marriott Westchase. I stayed there my first week with the company during my week of orientation in Houston. It's a nice hotel and used to be an Adam's Mark hotel and those are really nice. But as good a hotel as it is, they weren't able to help me with the dumpsters.